Cancellations and Refunds Policy – Threeway Packers and Movers

1. Cancellations

Cancellation by Customer:
- Cancellations made 3 days before the scheduled service will incur a cancellation fee of 10% of the total cost.
- Cancellations made less than 24 hours before the scheduled service will incur a cancellation fee of 50% of the total cost, and the remaining balance will be refunded.
Cancellation by Company:
- If we need to cancel the service due to unforeseen circumstances (e.g., emergencies, equipment failure), we will notify you as soon as possible. In such cases, we will offer a full refund or reschedule the service at no additional cost.

2. Refunds

Refund Eligibility:
- Refunds are available for cancellations made in accordance with the terms above.
- Refunds for services not rendered due to company errors or service failures will be processed in full.
Processing Time:
- Refunds will be processed within 7 business days of the cancellation request or service issue.
Refund Method:
- Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.

3. No Refunds

Non-Refundable Fees:
- Certain fees, such as booking fees or special service charges, may be non-refundable. These will be clearly stated at the time of booking.

4. How to Request a Cancellation or Refund

Cancellation Request:
- To cancel a booking, please contact us at 98731 17314 or info.threewaypakers@gmail.com as soon as possible. Provide your booking reference and the reason for cancellation.
Refund Request:
- To request a refund, please contact us at 98731 17314 or info.threewaypakers@gmail.com with your booking reference and details of the issue.

5. Dispute Resolution

If you have any disputes regarding cancellations or refunds, please contact us to resolve the issue. If we cannot resolve the issue to your satisfaction, you may escalate it to Delhi Jurisdiction.